This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appointment. Program Approval, award amount (up to $200,000) and eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after complete review of the EDRP application. The HUD-VASH Social Work Program Coordinator serves as the program manager for the Housing and Urban Development-VA Supportive Housing (HUD-VASH) Program, providing leadership, supervision, and oversight of multidisciplinary staff delivering psychosocial services and case management to Veterans experiencing or at risk of homelessness. The incumbent manages program operations, develops and implements policies, ensures regulatory compliance, evaluates program effectiveness, and collaborates with community partners and HUD representatives.
The HUD-VASH Social Work Program Coordinator serves as the program manager for the Housing and Urban Development-VA Supportive Housing (HUD-VASH) Program, providing leadership, supervision, and oversight of multidisciplinary staff delivering psychosocial services and case management to Veterans experiencing or at risk of homelessness. The incumbent manages program operations, develops and implements policies, ensures regulatory compliance, evaluates program effectiveness, and collaborates with community partners and HUD representatives. The Coordinator serves as a subject matter expert in homeless Veteran services and housing stabilization while supporting VA's mission to end Veteran homelessness. Major Duties Program Management and Administration Directs and oversees daily operations of the HUD-VASH Program. Develops, implements, and evaluates policies, procedures, and clinical practice guidelines. Monitors program performance, outcomes, workload, and compliance with local and national performance measures. Conducts program analysis, evaluation, strategic planning, and quality improvement activities. Prepares and presents reports, briefings, program statistics, and outcome measures to leadership. Identifies program resource requirements, including staffing, equipment, and budgetary needs. Reviews and evaluates proposals for program expansion, enhancements, and organizational changes. Serves as liaison between VA programs, HUD representatives, housing authorities, and community partners. Supervisory Responsibilities Provides direct administrative and clinical supervision to HUD-VASH staff and interdisciplinary team members. Establishes performance standards and expectations for assigned employees. Conducts performance evaluations and provides ongoing coaching, mentoring, and feedback. Reviews work products and documentation to ensure compliance with VA, Joint Commission, CARF, and Mental Health Service standards. Approves or disapproves leave requests and manages staffing assignments. Resolves employee concerns, workplace conflicts, and informal grievances. Develops performance improvement plans and recommends personnel actions when necessary. Participates in staff recruitment, interviewing, hiring, orientation, training, and professional development activities. Ensures staff compliance with safety regulations and mandatory training requirements. Provides consultation and expert guidance regarding complex psychosocial cases involving homeless Veterans. Assists staff in assessment, treatment planning, case management, housing placement, crisis intervention, and resource coordination. Maintains responsibility for selected complex cases requiring advanced clinical expertise. Ensures delivery of high-quality, recovery-oriented, Veteran-centered care. Facilitates interdisciplinary collaboration to promote positive treatment outcomes and housing stability. Quality Management and Program Evaluation Develops and administers systems to track service utilization, referrals, patient demographics, housing outcomes, and patient satisfaction. Reviews program data and performance measures to identify trends and opportunities for improvement. Implements corrective actions and quality improvement initiatives. Evaluates effectiveness of services and ensures program compliance with accreditation and regulatory standards. Community Collaboration and Outreach Establishes and maintains collaborative partnerships with federal, state, local, and community agencies. Provides consultation and technical assistance regarding homeless Veteran programs and housing resources. Represents the organization at community meetings, interagency committees, and housing-related initiatives. Coordinates housing resources and supportive services for Veterans and their families. Leadership and Professional Responsibilities Participates in Mental Health Service and Social Work leadership meetings. Serves on medical center committees, task forces, and workgroups as assigned. Provides education, mentoring, and training to new and existing staff. Supports Equal Employment Opportunity (EEO) principles and promotes a diverse and inclusive workplace. Utilizes advanced professional judgment in addressing complex clinical and programmatic issues. Performs other duties as assigned by the Director of Comprehensive Homeless Center Programs, Associate Chief of Social Work, Mental Health Leadership, or designee. VA Careers - Licensed Clinical Social Worker: https://youtube.com/embed/U_xC25QsN0w Total Rewards of a Allied Health Professional Work Schedule: Monday - Friday, 8:00am - 4:30pm Permanent Change of Station (Relocation Assistance): Not Authorized EDRP Authorized: Former EDRP participants ineligible to apply for incentive. Contact [email protected], the EDRP Coordinator for questions/assistance. Learn more Telework: Not Available Virtual: This is not a virtual position. Functional Statement # 56659F
Qualifications
Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Social Worker - Basic Requirements Citizenship - You must be a citizen of the United States English Language Proficiency - You must be proficient in spoken and written English as required by 38 U.S.C. 7403(f) Education and/or Experience Combination - You must possess a master's degree in Social Work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the school of social work is fully accredited. Note: A doctoral degree in Social Work may NOT be substituted for the master's degree in Social Work. License or Certification* - You must be licensed or certified by a state to independently practice social work at the master's degree level. *Exception - For assignments at the GS-9 level, VHA may waive the licensure or certification requirement for persons who are otherwise qualified, pending completion of state prerequisites for licensure/certification examinations. VHA social workers who are not licensed or certified at the time of appointment must become licensed or certified at the independent, master's level within three years of their appointment as a social worker. Grandfather Provision. A Social Worker employed in VHA on the effective date of the qualification standard (9/10/2019) who did not meet all the basic requirements in this standard, but who met the qualifications applicable to the position at the time they were appointed, the following provisions apply: Employees may be reassigned, promoted up to and including the full performance (journey) level or changed to lower grade within the occupation but may not be promoted beyond the journeyman level or placed in supervisory or managerial positions. Employees in an occupation that requires a licensure/certification/ registration only at higher grade levels must meet the licensure/ certification/registration requirement before they can be promoted to those higher grade levels. Employees who are appointed on a temporary basis prior to the effective date of the qualification standard may not have their temporary appointment extended or be reappointed on a temporary or permanent basis until they fully meet the basic requirements of the standard. Employees who are converted to title 38 hybrid status under this provision and subsequently leave the occupation lose protected status and must meet the full VA qualification standard requirements in effect at the time of re-entry to the occupation. Employees initially grandfathered into this occupation who subsequently obtain additional education and/or licensure/certification/registration that meet all the basic requirements of this qualification standard must maintain the required credentials as a condition of employment in the occupation. GS-13 Grade determination Supervisory Social Worker Quals GS-0185-13 Licensure Requirement: You must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure. Advanced practice level Social Workers : HR Specialist will ensure the following verbiage is used on these JOAs: Advanced practice level social workers must be licensed or certified by a state at the advanced practice level which includes an advanced generalist or clinical examination, unless they are grandfathered by the state in which they are licensed to practice at the advanced practice level (except for licenses issued in California, which administers its own clinical examination for advanced practice) and they must be able to provide supervision for licensure. All states except California use a series of licensure exams administered by the ASWB. Information can be found at https://www.aswb.org/. Experience Requirement: You must possess one year of experience equivalent to the GS-12 grade level. Examples of specialized experience include, but are not limited to: Having significant personnel management responsibilities for a small to moderate sized professional and non-professional staff, including support staff and professional staff at the GS-12 grade level (or equivalent) and below; responsible for the professional and administrative management of an area in a social work service, in a care/product line, or multiple facilities; providing direct clinical services with or without program coordination responsibilities. Experience must demonstrate possession of advanced practice skills in a specialty area or in administration demonstrating progressively more professional competency and judgment. In addition to the experience above, you must demonstrate the following Knowledge, Skills and Abilities: Ability to independently organize work, set priorities, and meet multiple deadlines. Skill in a range of supervisory duties which includes clinical supervision, consultation, negotiation with other departments and quality improvement. Ability to ensure provision of clinical social work services by supervised social workers. Ability to delegate authority, manage priorities, coordinate work, and follow up on pending issues to complete duties in an accurate and timely fashion. Ability to analyze organizational and operational problems, develop and implement solutions that result in efficient operations, and use data effectively to manage workload, quality, performance, and productivity within the service. Ability to provide staff training and development. Preferred Experience: Case Management Experience Mental Health Experience Working with Homeless Population Experience Supervisory and Managing Staff Experience Managing a Program that is Accredited and Guiding the Program Through Accreditation or Re-accreditation Managing Performance Metrics Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. The full performance level of this vacancy is GS-13. Physical Requirements: Light lifting: under 15 pounds; straight pulling (up to 1 hour); pushing (1- 2 hours); reaching above shoulder; use of fingers; walking (up to 3 hours); standing (up to 3 hours); repeated bending (up to 1 hour); ability for rapid mental and muscular coordination simultaneously; near vision and far vision correctable in one eye to 20/20 and to 20/40 in the other; both eyes required for depth perception; ability to distinguish basic colors, ability to distinguish shades of colors, hearing (aid permitted); climbing stairs; mentally alert; both legs required for operation of motor vehicle; and frequent keyboarding to operate a computer. Frequent/Occasional Travel: The position requires 75% travel away from the duty station within the VANTHCS services area for patient care provision, programmatic management action, and VANTHCS or community meetings, and infrequent distant meetings and conferences. The incumbent must be able to obtain and maintain a valid Texas and Federal Driver License to operate a government vehicle.
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